Join us on October 26 at 1 p.m. CT

Quality is vital to the overall outcome of Sterile Processing (SP) practices. If SP professionals do not perform their responsibilities to the highest caliber, patients can be harmed. But while we talk about quality and its importance, do we really know what it means? In this webinar, we’ll discuss the origins of quality in SP and how to ensure its sustainability in the future.  

About the Speaker

Sarah Cruz, CSPDT, CRCST, CHL, CIS

Sarah B. Cruz, CSPDT, CRCST, CHL, CIS and a certified CSSNerd! As a career strategist with her company PRETREAT CSS, she and sterile processing professionals work together to create objective driven goals in their professional development so they can onboard into their sterile processing career mindset. She shares her passion as an industry speaker, published writer, social media enthusiast, mentor and CTSPA Chapter President and HSPA Director. Sarah is a sterile processing instructor at her local community college and a CS Quality Education Program Development Coordinator in her full-time role. She enjoys creating competencies and quality management systems while implementing standard work through lean processes. Sarah believes that if sterile processing is the heart of the hospital, then the technicians are the pulse! It is time to bring the industry to the frontline and put the CSS in SUCCESS!

Webinar Learning Objectives

• Define quality in sterile processing
• Assess where quality improvements are needed
• Create a change implementation plan
• Maintain change through department culture