Mastering the
2021 E/M changes

3M HIS Solutions

Get ready. The 2021 Evaluation and Management guidelines will take effect on Jan. 1, 2021.


  • The revised guidelines for E/M office and outpatient visits are the most substantial revisions to E/M in more than two decades.

    The updated guidance, on track to be adopted by all payors, will have a dramatic impact on how many physician services are coded, documented and billed. Ensuring compliance and revenue integrity during this transition is critical. 3M HIS is committed to the success of our clients and we are happy to offer coder and physician education, and audit & financial impact services to assist in the preparation, adoption, and implementation of the revisions.

    On-demand education for physicians and coders

    3M is offering two options for on-demand education for the E/M 2021 changes:

    1. A 2.5 hour, in-depth series for coders, auditors and other key personnel – Available Now
      • We recommend any of the following roles: professional coders, ambulatory CDI specialists, physician practice administrators, revenue integrity, compliance professionals and internal auditors.
      • The series consists of four modules that include coding scenarios and an assessment.
      • This series has the prior approval of AAPC for 2.5 continuing education hours (CEUs). We will also be providing a certificate of attendance that you can submit to the organization of your choice.
    2. A 1 hour condensed series, tailored specifically to physicians needs
      • The series consists of four modules and 10 common office visit scenarios for physicians to apply the new medical decision components for accurate E/M level assignment - Available now.

    These series are a must for any organization responsible for physician practices coding and billing. Both series include a physician pocket card.

    The series is hosted by Colleen Deighan RHIA, CCS, CCDS-O, who has more than 25 years of progressive technical and managerial experience in outpatient CDI, clinical coding and revenue cycle management.


    What will your users learn?

    At the conclusion of the training, clients will:

    1. Understand the history and rationale behind the changes
    2. Know the ins and outs of the guidelines and apply your knowledge with scenarios
    3. Master the components of medical decision making (MDM) to code and/or validate an E/M level of service
    4. Understand the revision to using time for E/M level assignment
    5. Have the tools needed to create an action plan for successful adoption: including education and training, workflow evaluation, maintaining compliance and revenue impact analysis

How do I place an order for my organization?

Pricing is per user and outlined in the pricing tables below. At this time, we can only accommodate orders for health systems, physician practices or other health organizations. We cannot accommodate orders for individuals. We have a five-user minimum.

Coder and Auditor Education Pricing

Total Users Price per user
5-24 $165
25-75 $150
76-151 $135
151-299 $120
300-499 $105
Flat Rate over 500 $52,500

Physician Education Pricing

Total Users Purchased Price per physician
5-50 $145
51-150 $135
151-300 $125
301-500 $115
501-750 $105
Flat Rate over 750 $79,000

Approved purchasers for your organization may place an order for the series by clicking on the order now button below.

You will be asked to review and sign the 3M HIS agreement first. Next, we will provide you with a document where you can enter the total amount of users per series you would like to purchase. Lastly, you will need to provide the key contact information for your organization Organizations will be invoiced once the order is confirmed per the details outlined in the agreement

ORDER NOW

Questions? Need help?




Additional resources for 3M Consulting Services

Want to get the most out of your technology investment? From the minute you invest in the 3M performance improvement solution, an experienced 3M team is assigned and dedicated to your success. Find out more here.


  • The power of technology readiness

    3M clients licensing any of 3M’s professional fee coding solutions can rest assured that we’ve got you covered. We have implemented and integrated the E/M 2021 guidelines into the 3M CPT® auto-suggestion engines to make the transition smooth. And it is all available today!

    • 3M™ 360 Encompass™ Professional System clients can either review the new auto-suggestion logic in test mode (check with your 3M representative to ensure you have the correct version installed and configured.)
    • 3M℠ CodeAssist℠ System clients can review the current versus the new version side by side; to ensure that the transition goes smoothly.

    Questions? Our team of 3M coding experts have created a 3M E/M 2021 updates – FAQs. Complimentary download here.


    3M and 360 Encompass are trademarks of 3M Company. CPT is a registered trademark of the American Medical Association.



The brands listed above are trademarks of 3M.

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