3M Health Care Service Group

3M™ Medical Devices Repair Request

Need service for your 3M™ Health Care hardware product?

We're here to help!

At the 3M Health Care Service Center, 3M-certified service and repairs are performed by trusted, trained experts who use genuine 3M parts. Please complete the form below. You will receive an email with shipping instructions and service tracker web link. You will be able to track your repair progress via the web link. This service is only available in the United States.
All fields are required unless indicated optional

Business Email Address

Country

First Name

Last Name

Facility/Company Name

Job Role

Type of Healthcare Organization

Business Phone Number (Optional)

Customer Ship-To Address

Address 2 (Ship-To)

City (Ship-To)

State (Ship-To)

Zip Code (Ship-To)

Customer Bill-To Address

Address 2 (Bill-To)

City (Bill-To)

State (Bill-To)

Zip Code (Bill-To)

Purchase order number (if applicable)

Device Model Type

Device Serial Number

Was there any injury or adverse event that occurred to the patient or caregiver?

Is this a request for preventative maintenance, planned service, or calibration?

Is this request due to unintended mishandling or accidental misuse?

Are you alleging a problem or complaint with the product? Explain the issue.

Reason for Service/Repair (Problem description)

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3M Sales Rep Name

3M Sales Rep Email (Optional)

Loaner device requested?

Yes

No

* If a loaner device is requested, 3M will ship the loaner via next-day delivery
* Loaner devices may not be available for all model types

Please acknowledge – Fees may apply based on warranty status.

3M takes your privacy seriously. 3M and its authorized third parties will use the information you provided in accordance with our Privacy Policy to send you communications which may include promotions, product information and service offers. Please be aware that this information may be stored on a server located in the U.S. If you do not consent to this use of your personal information, please do not use this system.

Submit

Would you like to stay up-to-date?

Subscribe to 3M Medical Communications

3M takes your privacy seriously. 3M and its authorized third parties will use the information you provided in accordance with our Privacy Policy to send you communications which may include promotions, product information and service offers. Please be aware that this information may be stored on a server located in the U.S. If you do not consent to this use of your personal information, please do not use this system.

Submit

United States - English

3M™ Medical Devices Repair Request

We're here to help!

Loaner device requested?