Better together: Optimizing solutions for documentation transformation
KLAS Arch Collaborative case study featuring Baylor Scott & White Health
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Baylor Scott & White Health initiated a medical group transformation project in 2022 to review all aspects of the organization and find ways to increase operational efficiencies on all levels.
The organization used two different approaches to reduce providers’ documentation burden: re-ordering Assessment, Plan, Subjective, Objective (APSO) notes and increasing and optimizing use of front-end speech solution 3M™ M*Modal Fluency Direct. 3M sent an in-house solution advisor whose sole role was to augment the adoption of 3M Fluency Direct and work closely with Baylor Scott & White Health’s Epic Efficiency Program (EEP) team members, a team of analyst trainers who work on electronic health record (EHR) proficiency and efficiency skills with providers.
3M has a well-defined path to incrementally delivering artificial intelligence-powered, innovative solutions with an eye for responsible change management, starting with real time speech understanding to proactive computer-assisted physician documentation (CAPD) and conversational virtual assistant and ambient clinical documentation.
Learn more about how Baylor Scott & White Health improved the documentation experience for clinicians.
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